Meet Piper
The best phone hire you'll ever make
Piper answers like your best office manager on her best day — every call, every time, without sick days, hold music, or voicemail.
Answers in <1 second · Unlimited simultaneous calls · English + Spanish
Sample calls
Judge her the way you'd judge any hire: listen
Capabilities
What Piper does on every shift
Answers every call
First ring, 24/7, unlimited simultaneous calls. No hold queue, no voicemail, no busy signal — ever.
Qualifies the lead
Asks your qualifying questions — service area, job type, urgency, property details — and logs structured answers.
Books the job
Reads live availability and books into your calendar or dispatch board with the right duration, zone, and tech.
Upsells memberships
Offers maintenance plans and renewals when they genuinely save the caller money — your rules decide when.
Payment reminders
Polite outbound reminders on overdue invoices with pay-by-text links. Awkward calls, off your team's plate.
Logs everything
Every call transcribed, summarized, and synced to the customer record. Your CRM stays clean without data entry.
Human handoff
Piper knows when to bring in a human
She's not trying to handle everything — she's trying to handle everything routine, so your team is free for the calls that need them.
- Your rules decide: escalate by topic (billing disputes, complaints), urgency, job value, or whenever the caller asks for a person
- Warm transfer: Piper briefs your teammate before connecting, so the caller never repeats themselves
- Safe fallback: if nobody picks up, she takes a detailed message, texts the caller, and flags the thread for follow-up
Make her yours
Customized to sound like your company
Piper isn't a generic bot. During onboarding, we tune her to your business — and you can change any of it, anytime.
Voice & tone
Choose from a library of natural voices — warm, energetic, or matter-of-fact — and set the pace and formality.
Greeting & scripts
Your company name, your greeting, your qualifying questions. Edit scripts in plain English; changes go live instantly.
Business rules
Service area, hours, emergency fees, job durations, booking buffers, which jobs need an estimate first — Piper follows them all.
Languages
Fluent English and Spanish, with automatic language detection on every call. More languages on Enterprise.